Security and data handling
Security, data handling, and service details.
Use these details for your vendor review, or send us your questionnaire.
01 · Product scope
Training and quality-improvement records
Keep the facility profile, plan items, drill schedules, participant roles, observations, findings, and follow-up in one workspace. Use fictional details for every simulated exercise. Do not enter patient names, medical record numbers, dates of birth, or other patient identifiers.
02 · Plan references
What each plan status means
Federal and selected accreditor references are built in. The New York pilot also adds state fire-drill items when the saved location and occupancy details match the reviewed rule. New York City, local additions, and other state rules stay in the review list until you add the applicable requirement.
- Matched requirement
- Added from the saved facility type, location, and oversight answers.
- Suggested practice
- Added from the services selected during setup.
- Needs a local answer
- Waiting for a facility detail or local requirement.
- Drill on record
- A matching finished record is attached and ready for review.
03 · Security controls
Current safeguards
Use this list for an initial security review.
- Hosting and identity
- The web application runs on Vercel. Supabase provides managed Postgres and authentication.
- Workspace isolation
- Signed-in users see data for their facility. Participants can open only an active drill with its code.
- Record integrity
- Each scheduled drill keeps its scenario version, and each completed drill keeps its final report unchanged.
- Data scope
- Use fictional details for training activity. Do not enter patient information or connect the workflow to an EHR.
- Exports
- Authorized users can print completed reports and records packets and export drill-history and attendance CSV files.
- Web protections
- Web traffic uses HTTPS. Responses block framing and restrict content, referrers, and browser permissions.
04 · Procurement facts
Vendor review details
- Primary providers
- Vercel delivers the application. Supabase provides authentication and a managed Postgres database in the eastern United States.
- Data ownership and export
- The facility retains its entered records. Authorized users can print reports and records packets and export drill-history and attendance files.
- Retention and deletion
- Records remain available with the facility account. Access, correction, export, and deletion requests are handled through privacy@rehearsecare.com after verification.
- Support
- Pilot support is handled by email at amit@rehearsecare.com. There is no public response-time or uptime SLA.
- Billing
- Single Drill is a one-time facility purchase. Founding Facility covers one facility for one year. Activation follows payment confirmation.
- Patient information
- The pilot is not offered with a BAA and must not receive patient identifiers or other protected health information.
05 · Pilot limits
Current pilot limits
The pilot does not accept protected health information and does not include a BAA or enterprise security features.
- No Business Associate Agreement is available for the current pilot. Do not enter patient information.
- There is no published uptime commitment, disaster-recovery target, or backup schedule.
- Deletion requests are handled by email; self-service deletion and organization audit logs are not yet available.
- The pilot does not include SSO, role-based facility administration, or a public penetration-test report.
- Complete your vendor, privacy, and contract review before organizational use.
06 · Facility review
Review the scenario before the drill
Check the scenario against current protocols, medical direction, staffing, equipment, and the applicable exercise type. After the drill, check the finished record before counting it toward a requirement.
Readiness-profile answers stay with the account that entered them. Choose one plan owner because other staff accounts do not inherit those answers automatically.
07 · Contact
Security, data-handling, and contract questions
Email the address below for sales, privacy, or security questions.
- Sales and pilots
- amit@rehearsecare.com
- Privacy and data requests
- privacy@rehearsecare.com
- Security review
- security@rehearsecare.com